Terms & Conditions

By accessing or using the Mystical Cottage website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable. We reserve the right to change prices at any time without prior notice.

Product images are for illustrative purposes only. Due to the natural nature of crystals and handmade items, the product you receive may vary slightly in colour, size, or appearance from the image shown.

By placing an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion.

Payment is processed securely through Stripe. We accept major credit and debit cards. Your order will be confirmed once payment has been successfully processed.

We ship Australia-wide. A flat rate shipping fee of $15.00 AUD applies to all orders. Free shipping is available on orders totalling $99.00 AUD or more.

Estimated delivery times are provided as a guide only and are not guaranteed. Mystical Cottage is not responsible for delays caused by third-party carriers or circumstances beyond our control.

Please refer to our Refund Policy for full details on returns, exchanges, and refunds. Our Refund Policy forms part of these Terms and Conditions.

All content on this website, including text, images, logos, and graphics, is the property of Mystical Cottage and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

To the fullest extent permitted by law, Mystical Cottage shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Our products are sold for personal enjoyment and spiritual exploration. They are not intended to diagnose, treat, cure, or prevent any medical condition.

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the new terms.

These terms were last updated on 22 August 2026.